Privacy Policy

At CSC DOST (accessible from https://www.cscdost.com), the privacy and digital security of our visitors and applicants is of paramount importance. This Privacy Policy document outlines the types of personal information that is collected and recorded by CSC DOST and how we use, safeguard, and disclose it in strict accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000.

1. Scope and Applicability

This policy applies to all visitors, applicants, and registered users of our website, web push notifications, and physical facilitation counter. By utilizing our services or accessing our site, you consent to the data practices described herein.

2. Information We Collect

• Informational Visitors: We collect standard, anonymous server log files (IP addresses, browser type, referring pages, date/time stamps) strictly for aggregate security analytics and system health monitoring.
• Assisted Form Applicants: When you voluntarily submit an application assistance request, we collect only necessary personal data: Full Name, Father's Name, Date of Birth, Gender, Mobile Number, Email Address, and uploaded proof documents (e.g. Matriculation diploma, Domicile certificate, Photograph, Signature).
• Web Push Subscribers: If you grant browser notification permissions, we store your anonymous cryptographic Web Push subscription endpoint and keys to deliver official job notifications and exam alerts. No identity data is associated with push tokens.
• Payment Information: Online fee transactions are processed directly by Razorpay (PCI-DSS Level 1 compliant gateway). CSC DOST does not collect, store, or view your debit/credit card numbers, CVVs, net-banking passwords, or UPI PINs.

3. Purpose and Legal Basis for Processing

We process citizen information exclusively for:

• Assisting you in submitting your form to the designated official government portal (e.g., JKSSB, SSC, University of Kashmir).
• Providing real-time application status updates and payment receipts via SMS, WhatsApp, and Web Push notifications.
• Complying with mandatory record-keeping requirements under the CSC e-Governance Services India scheme.
• Preventing fraudulent submissions, spam, and cyber threats.

4. Client-Side Document Tools Data Isolation

Our browser-based document resizing, signature joining, and PDF generation tools operate entirely inside your local web browser via HTML5 Canvas and WebAssembly. Your photos, signatures, and certificates are never uploaded to our servers when utilizing these offline utilities.

5. Third-Party Advertising & Google AdSense

We use Google AdSense (Publisher ID: ca-pub-3600904217061779) to serve contextual and interest-based advertisements that support our free educational articles and recruitment bulletins. Google uses cookies, including the DoubleClick DART cookie, to serve ads to users based on their visits to this and other websites on the Internet.

Users may opt out of personalized advertising by visiting Google Ads Settings or through the Network Advertising Initiative Opt-Out Page.

6. Data Retention and Erasure

Application records and uploaded documents are retained securely for a period of up to 180 days after application processing to permit verification and candidate support, after which they are systematically purged from our encrypted storage. Citizens may request immediate deletion of their personal records by emailing support@cscdost.com with their tracking token.

7. Grievance Redressal Officer